Samsung Spreading the word
1st Oct 2009
Knowledge has always been important to business development. Being able to offer up-to-date information to your clients is vital. Trying to keep on top of technological changes however is not always as simple. Samsung’s Training Teams not only set out to impart knowledge but also to gain knowledge – making sure that they’re always ahead of the game. The team have been venturing out to over 3200 stores in order to collect feedback on handsets, models and pricing.
This all round information cycle allows Samsung to learn about issues with competitors, launches and possible new/popular features. The team’s collation of feedback is an honest reflection on costs, popularity, key campaigns, features and POS. With comprehensive information constantly flowing back to the Samsung offices the company can keep well on top of action needed to place them as one of the top mobile phone companies.
The Creation Training Teams offer this extensive overview in order to create a fully detailed development programme. With numerous and varied services accessible through The Creation Agency it is clear that Training Team is supporting the background and business foundations needed for a successfully knowledgeable ground-level sales team.
Creation’s Training Solutions can provide you with innovative and engaging learning solutions.
Published by
David Ellis , Programme Manager
david.ellis@creationagency.com, 07764 898008
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